Returns & Exchanges Form


We understand that sometimes products may not meet your expectations, and we’re dedicated to resolving any issues promptly. Please fill out the form below to initiate a return or exchange request. Our team will review your submission and reach out to to your within 1-3 business days to assist you further. For urgent matters, feel free to contact us directly at 02 8859 8999 or email us at budgetbathware@gmail.com. Your satisfaction is our top priority, and we appreciate your patience and understanding.

Returns & Exchange Form

*Returned products must be in re-sellable condition, both the product itself and its packaging, unless it is found to be defective.
*Fill out the form provided and send it along with any necessary documentations, such as images, faxes, s, and original invoices, to budgetbathware@gmail.com
*Upon receipt, our sales team will evaluate your request and inform you of the decision.
*Only items authorized with the form can be returned.

Full Name
Business Name
Contact Number
Address
Date of Purchase
Order Number
Return
Returned Product Details
Item SKU/Item Code Item description Order No qty Return Reason
We accept change-of-mind returns for items in re-sellable condition within 10 business days after receipt. For change of mind returns, applicable freight fees and a 15% re-stocking fee (covering the cost of labor) will be deducted from your refund. This policy also applies to orders canceled after dispatch from our warehouse. Important Notes About Returns and Refunds
  • Refund for goods are subjected to approval.
  • Damaged goods returned will not be refunded.
  • Special price items, bundled items and customized items are not refundable.